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How does invoice processing and auto-send timing work in Storesync?

How does invoice processing and auto-send timing work in Storesync?

Written by Dylan

Storesync provides efficient tools for managing invoices, including automated processing and sending features.

Below is an overview of how these processes work


Overview of Invoice Processing Times

When a new invoice is created in Storesync, it enters the generate-and-send queue.

Typically, invoices are processed and sent within approximately 15 minutes.

This ensures timely delivery and minimises delays in payment workflows.

Auto-Send Configuration and Timing

Storesync’s auto-send feature allows invoices to be sent automatically based on a configured time frame relative to the invoice due date.

For example:

  • If auto-send is set to 20 days before the due date, the invoice will be sent as soon as it reaches that threshold

  • If the invoice is created within the configured time frame (e.g., less than 20 days before the due date), it will be sent immediately upon creation

General Guidelines for Invoice Automation in Storesync

  • Ensure that the auto-send configuration aligns with your business needs to avoid delays or premature sending

  • Regularly review and update invoice settings to match your billing cycles and customer agreements

  • Monitor the generate-and-send queue for any unexpected delays or errors

By understanding these features, you can optimise your invoice management process in Storesync, ensuring timely and accurate billing for your customers.


Need help?

Contact Storesync support at [email protected] or call 1300 786 914.
Live chat is also available from your Storesync dashboard.

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