Storesync provides a streamlined approach to managing invoices, ensuring clarity and accuracy in payment processing.
Below, we explain how partial payments and additional charges are handled within the system.
Handling Partial Payments
Partial payments made toward an invoice are allocated at the invoice level. This means that partial payments do not appear as separate line items on the invoice.
Instead, the system updates the Total Due field to reflect the remaining balance after the partial payment has been applied.
This ensures that the invoice always displays the most accurate outstanding amount.
Managing Additional Charges
If additional charges are added after a final review has been issued, these charges will not modify the existing invoice, rather they will send an additional invoice for each charge as soon as you finalise.
This new invoice is sent to the customer through the standard invoicing process, ensuring that all charges are clearly documented and communicated.
FAQs for Common Scenarios
Will partial payments appear as separate line items? No, partial payments are reflected in the updated Total Due on the invoice, not as separate line items
What happens if I add charges after issuing a final invoice? Additional charges will result in a new invoice being generated and sent to the customer
By understanding these processes, you can effectively manage your invoicing and ensure accurate communication with your customers.
Need help?
Contact Storesync support at [email protected] or call 1300 786 914.
Live chat is also available from your Storesync dashboard.